Support
Write to us and we answer in Romanian or English. There is one address, and a person reads it.
Write to us
Send your message to [email protected], from the address of your account if you have one. That way we know who is asking without any further questions.
What helps us answer faster
- The email address of your account.
- What you were doing and what happened instead.
- Roughly when it happened, and the name of the space if it concerns one.
- Whether you were on the website or in the phone app, and which phone.
- A screenshot, if you have one. Cover anything you would rather not send.
Things you can do without us
- Forgot your password: ask for a new one from the sign-in page. Reset your password
- Delete your account, with or without access to it. Deleting your account
- Take the data of a space with you: open the space, then Settings and Space data.
Your data
Ask us by email for a copy of your data, a correction or its deletion, and we answer within one month. What we hold and for how long is in the privacy policy.